VIP Services Manager – Utah Jazz

December 16, 2013

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JAZZ
Job Description

The Utah Jazz have an immediate full time opening for a VIP Services Manager. The VIP Services Manager coordinates all food and beverage, ticketing and customer relations activities between suite owners, Director of VIP Services, VIP Services coordinator, box office and kitchen to ensure we offer the highest quality of food, beverage, and service possible while maintaining sales and profitability at or above budget levels. Oversees and manages all part time employees related to the department. Champions the Company’s Mission, Vision, and models the Values with all associates and guests.

Duties and Responsibilities:

  • Help ensure event nights are smoothly executed and that all suite level and club guests receive exceptional service.
  • Build relationships with suite administrators and serve as their contact for all suite needs, including food orders and additional ticket requests for all Utah Jazz, Salt Lake Bees and EnergySolution Arena events.
  • Work with the VIP Services team and suite administrators to promote upcoming events with flyers, memos, calendars, contests, etc.
  • Help create and execute additional promotions, offers and events for suite level and club members.
  • Help plan and execute the annual suite holder luncheon.
  • Help develop a new menu annually with the Executive Chef, Suites Chef, Director of Catering and Director of VIP Services.
  • Assist with the training, supervision and scheduling of part-time employees for suites and clubs.
  • Help develop a new menu annually with the Executive Chef, Suites Chef, Director of Catering and Director of VIP Services.
  • All other duties as assigned

Minimum Requirements Include:

  • Bachelor’s Degree preferred
  • Must be willing to work nights, weekends and holidays
  • Excellent customer service and time management skills
  • Strong communication skills, both written and verbal
  • Sales experience preferred
  • Must be punctual and dependable
  • Must be self-motivated and detail-oriented.
  • Must be trustworthy
  • Computer skills necessary
  • Must be creative

Must be able to pass a pre-employment background and drug screening

How to Apply

APPLY HERE

  • Posted by: Employutah
  • Company: Utah Jazz
  • State:
  • Location: Salt Lake City, Utah, United States
  • Job type: Full-Time
  • Salary:
  • Job category:
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